Melbourne metro launches January 2027 · Development underway · Founding Partner registration closes 15 January
Get found by Melbourne NDIS participants — and beyond
Melbourne's first verified NDIS provider directory — AHPRA-checked before listing, live availability, no referral fees. Melbourne metro participant search opens January 2027. Development is already underway. Provider registration is open to all Australian providers now — every state, region, and service model. Register now and become a Founding Partner.
193+
providers registered
15 Jan
Founding Partner closes
Jan 2027
Melbourne metro opens
Free to list — always
Credential-verified only
Australian hosted data
No referral fees
📍 Melbourne metro launches January 2027. Outside Melbourne? Register anyway — your Founding Partner status is locked in from today. We verify your credentials and build your profile when your area enters its release cycle.
⭐ Founding Partner · Closes 15 January 2027
Register as a Founding Partner
193+ providers have already registered. Development is underway. Takes 2 minutes. Costs nothing. Commits you to nothing.
What happens next
Now
You register. Your Founding Partner spot is locked in immediately.
Before launch
We verify your credentials against the correct register and build your profile.
Jan 2027
Directory opens to participants in your area — Melbourne first, then other cities and regions. Your profile goes live.
✦
"I've been working in the NDIS sector for over 12 years — and I'm also a carer for my own child with a disability. I've sat on both sides of this. As a carer, I've spent months trying to find the right OT or speech therapist, only to hit dead ends on the NDIA finder. As someone who knows this sector, I know how many excellent sole trader providers are completely invisible to the families who need them. Caredex exists to fix that — for both sides."
Dr. Emam Hossain · Founder, Caredex · NDIS sector professional & carer · Melbourne, VIC · ABN 66 682 927 359
📞 0423 918 804 · ✉ hello@caredex.com.au · LinkedIn →
📞 0423 918 804 · ✉ hello@caredex.com.au · LinkedIn →
For participants and carers
Are you searching for a verified NDIS provider?
Caredex opens for participant searches in Melbourne in January 2027. Register your interest now and we will notify you the moment you can search for verified providers near you.
✓
Every provider credential-checked before they appear in search results
✓
See live availability — no more calling 10 providers to find one taking new clients
✓
Filter by profession, suburb, funding type, and language spoken
✓
Connect directly — no middlemen, no referral fees
✓
Leave verified reviews — only after a confirmed connection through Caredex
Built by a carer who spent months trying to find the right providers through the NDIA finder. Caredex exists because you deserve better.
Register your interest
Free, no commitment. We'll notify you the moment provider search opens in your area.
Building now — Melbourne opens January 2027
193+ Australian providers registered.
193+ Australian providers registered.
Development is already underway.
This wasn't a marketing campaign — it was a genuine test of whether Australian NDIS providers wanted a free, verified directory. Over 100 providers registered by our original validation deadline, so we're building it. Melbourne metro opens to participant search in January 2027 — the first city in Australia with a fully verified NDIS provider directory. Providers from every Australian state, territory, and region are welcome to register as Founding Partners now.
What this means for your practice specifically
When a participant in your suburb searches for a verified NDIS provider in January 2027, your profile appears — with your credential badge, your live availability status, and your Founding Partner badge showing you registered before launch. That participant sees immediately that you are qualified, that you are available, and that you chose to be here before this was launched. That trust signal is built into your profile permanently.
✓
July–August 2026 · Validation phase — passed
100+ Australian NDIS providers registered, confirming genuine demand across every state and territory.
✓
August 2026 · Build started
Technology development is underway. Provider registration remains open — every new registration before 15 January 2027 becomes a Founding Partner.
Now
Now · Testing and provider verification
Registered providers' credentials are verified against the correct Australian register. You get direct input on what gets built first.
Jan
2027
2027
January 2027 · Melbourne metro directory opens
Participants search for verified providers. Your profile is live. Founding Partner badge visible on your profile permanently. 500 Melbourne provider goal for launch coverage.
A direct message from the founder
"I have 12 years of experience in the NDIS sector. I know how hard it is for families to find the right provider — I have lived it personally as a carer. I know how invisible excellent sole trader providers are to the participants who need them. I believed this problem was real and worth solving — and I asked the sector to prove me right before I spent months building it.
100 providers registering by August 15 was the bar I set myself. We passed it — and development started the same month. Now it's about building this properly and reaching January 2027 with genuine, verified coverage. Every provider who registers between now and 15 January becomes a Founding Partner, with the same permanent recognition the first 100 earned.
Your registration still costs you 2 minutes and nothing else. The difference now is you're not taking a chance on an idea — you're joining something that's already being built."
100 providers registering by August 15 was the bar I set myself. We passed it — and development started the same month. Now it's about building this properly and reaching January 2027 with genuine, verified coverage. Every provider who registers between now and 15 January becomes a Founding Partner, with the same permanent recognition the first 100 earned.
Your registration still costs you 2 minutes and nothing else. The difference now is you're not taking a chance on an idea — you're joining something that's already being built."
Dr. Emam Hossain
Founder, Caredex · ABN 66 682 927 359 · Melbourne, VIC
Who it's for
Every NDIS profession. Verified to the right standard.
Each profession is verified against the credential body that actually matters for that role — not a generic tick, the specific Australian register that proves they are who they say they are.
TIER 1
AHPRA Regulated
Verified against ahpra.gov.au — the Australian Health Practitioner Regulation Agency
Occupational Therapist
AHPRA registration required
Psychologist
AHPRA registration required
Physiotherapist
AHPRA registration required
Audiologist
AHPRA registration required
Podiatrist
AHPRA registration required
Registered Nurse
AHPRA registration required
TIER 2
NDIS Commission Registered
Verified against ndiscommission.gov.au — mandatory registration for these roles
Support Coordinator
NDIS registration — Coordination of Supports
Specialist Support Coordinator
NDIS registration — complex needs
Behaviour Support Practitioner
NDIS Commission registration — mandatory since 2022
Early Childhood Support
NDIS registration — paediatric focus
TIER 3
Professionally Certified
Verified against SPA · ABAA / BACB · ESSA · DA · AASW · AMTA · AOPA
Speech Pathologist
Speech Pathology Australia member
Exercise Physiologist
ESSA accredited practitioner
Behaviour Analyst (ABA)
CBA from ABAA or BCBA from BACB
Dietitian
Dietitians Australia member
Social Worker
AASW member
Music Therapist
AMTA registered music therapist
TIER 4
NDIS Screened
NDIS Worker Screening Check clearance required — ABN alone is not accepted
Support Worker
Valid NDIS Worker Screening clearance required
Community Access Support
Valid NDIS Worker Screening clearance required
ABN-only providers are not accepted. Every support worker must hold a current, valid NDIS Worker Screening clearance before their profile goes live.
Both NDIS registered and unregistered providers are welcome. Your registration status is shown clearly on your profile so participants can make informed choices based on their funding type.
How it works
From registration to your first participant — in four steps
No complicated setup. No referral fees. Your credentials are verified before you go live — so participants trust every profile they see.
Step 01
Register your practice
Submit your name, email, provider type, and suburb. Takes 2 minutes. No payment details. Founding Partner badge reserved immediately.
WHAT MAKES US DIFFERENT
Step 02
Credentials verified
We check your AHPRA registration, NDIS Commission registration, or professional body membership against the live Australian register — before your profile goes live.
Step 03
Participants find you
NDIS participants and carers search by profession, suburb, availability, and funding type. Your verified profile appears with your credential badge and live availability status.
Step 04
Connect directly
Participants send a connection request through Caredex. You respond, agree on services, and start. No middlemen. No referral cut. No platform fees.
What participants will see
A verified provider, ready for you — in seconds
When Melbourne opens in January 2027, participants search by suburb, profession, and availability. Every result is verified. Every profile shows real information.
🔍 Occupational Therapist in Richmond VIC
Search
✅ Taking new clients
NDIS Registered
Within 5km
Paediatric
Telehealth available
TIER 1 · AHPRA
✅ Available
OT
Sarah M.
Occupational Therapist
📍 Richmond · 1.2km
✓ AHPRA Verified · NDIS Registered
Paediatric OT
Autism
Sensory
TIER 2 · NDIS
📋 Waitlist 2wks
SC
James K.
Support Coordinator
📍 Brunswick · 3.1km
✓ NDIS Registered · Coordination of Supports
Complex Plans
Mental Health
TIER 3 · CERTIFIED
✅ Available
SP
Priya N.
Speech Pathologist
📍 Footscray · 4.8km
✓ SPA Certified · Speaks Vietnamese
AAC
Paediatric
Telehealth
Illustrative search results — showing verified credential badges, live availability, and direct connect. Every provider shown has been checked against AHPRA, NDIS Commission, or relevant professional body before appearing.
Credential verification
Every provider checked. Every year.
We do not accept self-declaration. Before any provider appears in search results, we verify their credentials against the live Australian register for their profession. And we re-check every listing annually.
TIER 1
AHPRA
Australian Health Practitioner Regulation Agency
OT · Psychologist · Physiotherapist · Audiologist · Podiatrist · RN
✓ Checked against ahpra.gov.au
TIER 2
NDIS Commission
NDIS Quality and Safeguards Commission
Support Coordinator · Specialist SC · Behaviour Support Practitioner · Early Childhood
✓ Checked against ndiscommission.gov.au
TIER 3
Professional Body
SPA · ABAA · BACB · ESSA · DA · AASW · AMTA
Speech Pathologist · Exercise Physiologist · Behaviour Analyst · Dietitian · Social Worker · Music Therapist
✓ Checked against professional body register
TIER 4
NDIS Screened
NDIS Worker Screening Database
Support Worker — valid NDIS Worker Screening clearance. ABN alone is not accepted.
✓ Checked against screening database
Manual
Every credential checked by a human against the live register — not an automated self-declaration form
Annual
Every listing re-verified once a year. Expired or lapsed credentials result in the profile being suspended until renewed
24hr
Participant reports reviewed within 24 hours. Serious concerns escalated to the NDIS Quality and Safeguards Commission same day
Your profile
What your listing looks like to participants
A clean, verified profile that builds trust and makes it easy for the right participants to reach out directly.
OT
Your Name Here
Occupational Therapist
📍 Richmond, VIC
✓ NDIS Registered
Paediatric OT
Sensory Processing
Fine Motor
Home Assessment
Your specialties, your experience, your approach — written in your own words. Participants read this to decide if you're the right fit for them.
SP
Your Name Here
Speech Pathologist
📍 Brunswick, VIC
✓ NDIS Unregistered
AAC
Language Development
Fluency
Adults
Unregistered providers are fully welcome. Your registration status is shown clearly so participants with self-managed or plan-managed funding can find you.
SW
Your Name Here
Support Worker
📍 Footscray, VIC
✓ NDIS Registered
Daily Living
Community Access
Transport
Languages spoken
List your languages, cultural background, availability and service areas. Participants search by all of these to find the right match for their needs.
Illustrative profile layout — your real profile will show your actual services, suburb, availability and languages. Reviews appear once participants leave them after connecting.
How we compare
Why Caredex — not the NDIA finder or generic tools
The NDIA Provider Finder has a basic search. We built everything participants and providers actually need.
Caredex |
NDIA Finder | Cliniko | Google / Facebook | |
|---|---|---|---|---|
| Free to list | ✓ | ✓ | $45+/mo | ✓ |
| NDIS-specific search & filters | ✓ | ✓ | — | — |
| Multi-body credential verification (AHPRA · SPA · ESSA etc.) | ✓ | ✗ | — | — |
| Participant reviews & ratings | ✓ | — | — | ✓ |
| Direct connection request | ✓ | — | — | — |
| Privacy Act compliant messaging | ✓ | — | Paid | — |
| NDIS service agreements | ✓ | — | — | — |
| Australian hosted data | ✓ | ✓ | — | — |
| Mobile app | ✓ | — | ✓ | ✓ |
* Comparison reflects features planned at Melbourne directory launch · January 2027 · NDIA Finder and Cliniko information based on publicly available product details as at July 2026
National rollout — two tracks
Melbourne metro launches January 2027 — providers welcome nationally now.
Melbourne metro is Phase 1 — opening to participant search in January 2027. Provider registration is open to every Australian provider right now, building national coverage from day one. Participant search opens in each region as we build genuine verified coverage — ensuring every family who searches actually finds real options near them.
Track 1
Provider Registration
Open right now. All states and territories. All regions. All service models.
🟢 All of Victoria
Melbourne metro · Geelong · Ballarat · Bendigo · Shepparton · All regional VIC
🟢 All of NSW
Sydney · Newcastle · Wollongong · Central Coast · All regional NSW
🟢 All other states and territories
QLD · SA · WA · TAS · ACT · NT — all metro and regional areas
🟢 Telehealth providers
Serving participants across state boundaries. List your telehealth reach on your profile.
⏱ When we verify your credentials
In your area's release cycle — not years early. Credential checks expire annually, so verifying you in 2026 for a 2028 opening would mean doing it twice and asking for details that will have changed. Your Founding Partner date is locked from the day you register.
Register now at caredex.com.au — Founding Partner status for everyone who registers before 15 January 2027
Track 2
Participant Search
Phased rollout by area — building genuine verified coverage before opening each region.
🔵 Melbourne metro — January 2027
Greater Melbourne. First city to open. Building 500+ provider coverage before launch.
⭕ Regional Victoria — 2027
Geelong · Ballarat · Bendigo · Shepparton · Latrobe Valley · Warrnambool · Mildura
⭕ Sydney metro — 2027
Greater Sydney. Provider acquisition begins September 2026.
⭕ Brisbane metro · Regional NSW — 2028
Newcastle · Wollongong · Central Coast · Greater Brisbane and surrounds
⭕ Perth · Adelaide · Canberra · Hobart · Darwin + all regional — 2029
Every remaining capital, town and region across Australia
Why does participant search start in Melbourne?
A directory with 500 verified Melbourne providers serves participants better than a directory with 50 providers spread across Australia. We open participant search in each area only when we have built genuine, comprehensive verified coverage — so every family who searches actually finds real options near them. This is not preference for Melbourne — it is the responsible way to launch a directory that participants can trust. Every provider registered now — from Cairns to Hobart, Darwin to Perth — is building the coverage that opens their area sooner.
Our commitment: Caredex will never discriminate by geography, service model, or registration status. Every Australian NDIS provider — metropolitan and regional, face-to-face and telehealth, NDIS-registered and unregistered — is welcome to list as a Founding Partner right now. Your Founding Partner badge is permanent regardless of which state you practise in.
Transparent pricing
Free to list. Always.
Being discovered by participants will never cost anything. We offer optional practice management tools for providers who want to handle messaging, service agreements, and invoicing in the same place — but your listing is permanently free.
Claim your free listing →Always free
✓
Public profile visible to NDIS participants
✓
Service type listing across all NDIS categories
✓
Location search — appear in your suburb and surrounds
✓
Direct connection requests from participants and guardians
Optional paid tools — $79/mo
+
Secure messaging with participants and guardians
+
NDIS service agreement creation and e-signature
+
Session logging and invoicing with Xero integration
Founding Partners
You are not just an early user.
You are not just an early user.
You are making this possible.
Founding Partners are the providers who register before 15 January 2027 — Melbourne metro and every Australian state. 193+ have already joined, and development is genuinely underway. With you, this becomes Australia's most trusted verified NDIS directory, starting in Melbourne and expanding across the country.
Permanent Founding Partner badge on your profile — visible to every participant who finds you
3 months free access to all paid practice management tools
Direct input on what we build — your feedback shapes every feature
First profiles participants see when your area opens — Melbourne January 2027, other areas following
Your registration costs nothing and commits you to nothing
⭐
Founding Partner
Caredex Directory
Founding Partner registration closes
15 January 2027.
Register before then to be included.
15 January 2027.
Register before then to be included.
Questions
Common questions
For providers
Yes, completely. Your profile, your searchability, and receiving direct connection requests from participants are always free. We offer optional paid tools ($79/month) for providers who want practice management features — invoicing, session notes, service agreements — but being listed and found costs nothing, ever. This is a permanent commitment, not a promotional period.
Both NDIS registered and unregistered providers are welcome. Your registration status is shown clearly on your profile so participants with self-managed or plan-managed funding can find you. What is required is a verifiable professional credential — AHPRA registration, NDIS Commission registration, or membership of a recognised professional association. ABN alone is not sufficient.
In writing, on this page: Your listing will always be free. We will verify your credentials against the correct Australian register before you go live — an actual check, not a tick-box. We will contact you before September 2026 to confirm what you need. We will give you direct input on features built. We will re-verify credentials annually at no cost. If you want to be removed at any point, we will do it within 24 hours, no questions asked. If Caredex does not proceed for any reason, all your submitted data will be deleted immediately.
Validation already passed — 100+ Australian providers registered by our original deadline, and development started the same month. You can verify this is real right now: ABN 66 682 927 359 on abr.business.gov.au, LinkedIn profile at linkedin.com/in/emamhossain showing 12 years of NDIS sector experience, phone 0423 918 804, email hello@caredex.com.au at this domain. Your registration takes 2 minutes and commits you to nothing.
You are registering your interest and reserving your Founding Partner spot. No payment, no contract, no obligation. You will receive a confirmation email immediately. We will contact you as your area approaches launch to verify your credentials and complete your full profile. You can withdraw at any time by emailing hello@caredex.com.au.
The provider registration page is live — you can register now. Development on the searchable directory is genuinely underway, following successful validation in August 2026. The directory where participants find providers opens in Melbourne in January 2027. This honest timeline is deliberate — we want genuine provider coverage before participants arrive, not an empty directory on day one.
Provider registration is open nationally right now — all states, all territories, all regions, metropolitan and rural, face-to-face and telehealth. Participant search (where participants can find you) rolls out by geography: Melbourne metro opens January 2027, regional Victoria mid-2027, Sydney mid-2027, Brisbane late 2027, other capitals through 2027–2028, and regional Australia nationally from 2028. Register now regardless of your location — we will email you when participants can search in your area. Founding Partner benefits apply permanently regardless of state.
Caredex was founded by Dr. Emam Hossain — an NDIS sector professional with 12+ years of experience across service design, business architecture, systems development, and product management, and also a personal carer navigating the NDIS. Having seen this problem from both sides — how hard it is for families to find verified providers, and how invisible excellent sole trader providers are to the participants who need them — Caredex was built to solve both. ABN 66 682 927 359. Melbourne, Victoria.
All data is hosted on AWS Sydney (ap-southeast-2) and never leaves Australia. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles. Form submissions are processed via Formspree (USA) under a data processing agreement, then stored on Australian infrastructure. Full details in our Privacy Policy below.
Yes, at any time, no questions asked. Email hello@caredex.com.au and we will remove your details within 24 hours. We will never charge you for removing or editing your profile.
Your Founding Partner status is locked in from the day you register, regardless of build progress. We only open participant search in an area once we have genuine, verified provider coverage there — so if your area's opening is delayed, it's because we're protecting the quality of what participants see, not because anything has gone wrong with your registration. You'll be notified either way.
15 January 2027 is the day before Melbourne metro opens to participant search. Founding Partner status recognises everyone who registered and helped build genuine provider coverage before that first area went live. Providers who register after Melbourne opens are still very welcome — they simply receive a standard listing rather than the permanent Founding Partner badge.
Caredex lets you search for verified NDIS providers near you by profession, suburb, availability, and funding type. Every provider has been credential-checked before appearing in results. You see live availability status — no more calling 10 providers to find one with an opening. Connect directly, leave verified reviews after confirmed connections. Melbourne participant search opens January 2027 — register your interest above and we'll email you the moment you can search in your area.
I am interstate — what happens between now and when my area opens?
Three things, and we want to be completely clear about each. First — your place is reserved now, permanently. Your Founding Partner status is locked from the date you register, regardless of which state you are in or when your area opens. This is not a waitlist. Second — we will not verify your credentials too early. Credential checks expire annually. Verifying you in 2026 for a 2028 opening would mean doing it twice and asking you for details that will have changed. We verify in your area's release cycle, when it actually matters. Third — you will hear from us before your area opens. Approximately 8 weeks before participant search opens in your region we contact you to confirm your details, verify your credentials against the live register, and build your full profile so you are live on day one. We also send a short rollout update to all interstate registrants every six months so you always know where things stand. If you would rather not hear from us at any point, one email to hello@caredex.com.au removes you completely.
I am based in regional Victoria / regional Australia — can I still register?
Absolutely — and we specifically want you to. Provider registration is open to every Australian provider right now regardless of whether you are in Melbourne, Geelong, Ballarat, Bendigo, or Broome. Regional NDIS providers face some of the worst provider visibility challenges in the country — families in regional areas often cannot find qualified practitioners at all. Your Founding Partner status is permanent and identical to a metropolitan provider's. Participant search opens in your area as we build verified coverage — Melbourne metro first, then regional Victoria, then other cities and regions. You will be listed and searchable when your area opens.
I provide telehealth services — can I list on Caredex?
Yes — telehealth providers are explicitly welcome and important to Caredex's mission. Many NDIS participants — particularly in regional and remote areas — access support primarily through telehealth. When you register, you will be able to indicate whether you offer face-to-face services, telehealth, or both. Your profile will show your telehealth availability alongside your credential badge and live availability status. Participants searching in areas where face-to-face providers are limited will be able to filter for telehealth providers specifically. You will be listed and searchable across all areas you serve via telehealth when participant search opens in those regions.
I am not in Melbourne — why does participant search start there?
A directory with 500 verified Melbourne providers gives participants genuine choice and a trustworthy experience. A directory with 50 providers spread thinly across the country gives participants a frustrating experience of very limited results. We open participant search in each area only when we have built genuine, comprehensive verified coverage — so every family who searches actually finds real options near them. This is the responsible way to launch a directory. It is not preference for Melbourne — it is a commitment to quality over speed in every area we open. Every provider registered nationally right now is building the coverage that accelerates when their region opens. The more providers registered from your area before we open it to participants, the sooner it opens.
I am an NDIS unregistered provider — am I welcome on Caredex?
Yes — completely. Caredex welcomes both NDIS-registered and NDIS-unregistered providers. Your registration status is shown clearly on your profile so participants with self-managed or plan-managed funding can find you. Many excellent sole trader allied health professionals choose to remain NDIS-unregistered for valid business reasons — this does not make them less qualified or less trustworthy. Your credential verification through AHPRA, your professional body, or your Worker Screening clearance is what matters to Caredex. Your NDIS registration status is simply information for participants to make informed choices about which funding type works for them.
Yes — completely free for participants, carers, and support coordinators searching for providers. Free to search, free to connect, free to review. Always. The optional $79/month paid tools are for providers only — participants never pay anything.
Every provider is manually verified against the appropriate Australian register before their profile appears — AHPRA for OTs, psychologists, physiotherapists, and audiologists; NDIS Commission for support coordinators and behaviour support practitioners; Speech Pathology Australia for speech pathologists; and so on. We do not accept self-declaration. We check the actual register. Credentials are re-verified annually. Each profile shows exactly which credential was verified so you can check it yourself.
Yes — every profile has a visible Report button. Reports are reviewed within 24 hours. If a provider appears fraudulent, has incorrect credentials, or has behaved unsafely, we act immediately. Serious safety concerns are escalated to the NDIS Quality and Safeguards Commission at 1800 035 544 the same day. Participant safety is the foundation everything here is built on.
Founding Partner registration closes 15 January 2027
193+ providers registered — join them.
2 minutes. No payment. No contract. Development is underway — Melbourne metro opens January 2027.
Currently: 193+ providers registered — Melbourne metro and beyond
Register as a Founding Partner →No credit card · No contracts · Free, always